AlxLabs

ALXLABS.DEV — SOFTWARE DEVELOPMENT STUDIO

The quiet software that runs a small business.

We design and build the tools working businesses actually use: an AI receptionist that never misses a call, booking that fills a garage’s diary, and loyalty that brings customers back.

  • 4 PRODUCTS
  • BUILT IN-HOUSE
  • MADE FOR SMALL BUSINESS

01 — Products

Four tools. One job: keep the business running.

Products we built because our clients kept needing them — and now run for hundreds of small businesses.

P–01 Flagship

AI Receptionist

Every call answered. Every time.

Most small businesses lose work not because they’re bad at the job, but because the phone rang while they were doing it. The AI Receptionist picks up around the clock — it answers questions, takes bookings, and passes on exactly what matters, in a voice your customers are happy to talk to.

  • Answers calls and messages 24/7 — including the ones at 7am and Sunday afternoon
  • Books appointments straight into your calendar while you work
  • Handles the questions you answer ten times a day: hours, prices, directions
  • Hands over to a human the moment a conversation needs one
P–02 Built for garages

Booking

A workshop diary that fills itself.

Built with real garages, around how a workshop actually runs: jobs take different times, ramps and mechanics have limits, and customers forget. Booking turns ‘call us and we’ll see’ into a live calendar your customers can book into — and your team can trust.

  • Online booking by service type — MOT, service, diagnostics, tyres
  • Knows your bays, ramps and mechanics, so it never overbooks the workshop
  • Automatic reminders that quietly cut no-shows
  • Works hand-in-hand with the AI Receptionist for phone bookings
P–03 For small business

Loyalty

Regulars, made deliberately.

Big chains have loyalty schemes because they work. Loyalty gives the same advantage to the café, the barber and the garage — a simple rewards program your customers keep on their phone, with none of the plastic cards or point-of-sale surgery.

  • Points, stamps or visit-based rewards — you choose the rules
  • No plastic cards, no extra hardware — customers join with their phone
  • See who your regulars are and who’s drifting away
  • Set it up in an afternoon, not a quarter
P–04 For retail

Store Assist

Is it in stock? Answered in five seconds.

A customer asks if you have their size, their colour, their part — and the only way to know is to walk to the stockroom. Store Assist puts stock lookup in every associate’s pocket: scan a shelf tag, see what’s on hand at that store, right now, even if the wifi drops.

  • Associates scan or search and get an on-hand count in seconds, not a stockroom trip
  • Works offline — the count keeps its honest age, nothing breaks without signal
  • Connects to your existing POS or ERP, so stock stays truthful without new admin work
  • Every store and every login kept separate — built for chains, not just one shop

02 — Approach

A software studio that ships.

AlxLabs is a software development studio first — the products above are things we built because small businesses kept needing them. We take on the whole job: design, build, deploy, run.

A.1Listen first

We start in your workshop, your front desk, your till — not in a requirements document. Software only works when it matches how the day actually runs.

A.2Build small, ship often

You see working software in weeks, not quarters. Small releases, real feedback, no big-bang launches.

A.3Run it like ours

We deploy, monitor and maintain what we build. When something breaks at 6pm, it’s our phone that buzzes.

A.4Plain language

No jargon in meetings, no surprises on invoices. If we can’t explain a decision simply, we haven’t finished making it.

03 — Contact

Tell us what’s eating your day.

Whether it’s missed calls, a paper diary, or customers who never come back — describe it in a couple of lines and we’ll reply within one working day, in plain language.

Prefer email? [email protected]

Work Order — New Enquiry